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Frequently Asked Questions
Why can't Musaic find my music files?
Ensure you've granted the Required Media permissions. If you've selected a specific scan folder, verify that your music is inside that folder and uses a supported format (MP3, FLAC, M4A, etc.).
How do I enable Online Lyrics?
Go to Settings → Behavior → Online Lyrics and toggle it on. This allows Musaic to fetch lyrics for the current track over a secure connection.
How do I edit track metadata?
Long-press any track in your library and select 'Edit Properties'. Changes are written directly to the audio file's tags (ID3, Vorbis, etc.) so they survive library rescans.
What is Musaic Pro?
Musaic Pro is a one-time lifetime purchase that unlocks premium widgets, Auto EQ and AI EQ Assistant, advanced lyric modes, AI providers and romanization, smart playlists, Listen Together hosting, custom palettes, and artwork-driven themes.
How does 'Listen Together' work?
It uses a local P2P AudioStreamServer. When you host a session, other users on your local WiFi or Hotspot can join and stream your music in real-time. No cellular data is used for the audio stream itself.
